Responsible Play
Last updated: September 2025
At Maple Lucky Draws, we are dedicated to supporting responsible use of our platform and ensuring a safe, comfortable experience for all users. Our website is intended solely for entertainment and informational engagement, with no real-money gambling features.
1. Our Philosophy
Responsible play involves maintaining a healthy balance and ensuring gaming remains an enjoyable activity. We believe that participation should never interfere with your financial well-being, emotional health, or personal connections.
2. Age Restriction
Access to Maple Lucky Draws is limited to individuals who are 19 years of age or older. Use of the platform by minors is not permitted. We utilize digital tools to reduce underage access and encourage guardians to enable appropriate online safety measures.
3. Guidelines for Responsible Play
- Engage with games for enjoyment, not as a financial solution.
- Set boundaries for time spent and personal limits before starting.
- Avoid attempting to “recover” previous outcomes.
- Balance play with other daily activities and take breaks regularly.
- Refrain from playing when feeling stressed or under the influence of substances.
4. Recognizing Problematic Behavior
It is important to identify signs that gaming may be becoming harmful. This may include:
- Spending more time or resources than you intended.
- Letting gaming interfere with work, school, or personal relationships.
- Feeling uneasy or irritated when unable to play.
- Concealing your gaming habits from those close to you.
If any of these signs are familiar, we recommend using available self-assessment options or contacting professional support services listed below.
5. Self-Exclusion and Support
Users who need to pause their gaming activity may access self-exclusion tools and responsible play programs available across Canada:
- SelfExclusion Canada — official self-exclusion services offered provincially.
- AGLC Responsible Gambling — Alberta resource hub for gaming responsibility.
- GambleAware — international support organization providing guidance.
Many provinces also offer free, confidential helplines with 24/7 availability.
6. Player Protection Measures
To help safeguard users, we maintain several protection measures:
- Verification processes to limit access by minors.
- Options for voluntary account suspension or closure.
- Use of encryption and privacy controls to protect personal data.
- Encouragement of third-party tools that assist with time and activity management.
7. Balancing Play and Well-being
We encourage users to treat gaming as only one part of a balanced lifestyle. If you feel that play begins to influence your emotions, relationships, or financial situation, consider reducing your activity or contacting support professionals.
8. Helpful Resources
Below are recognized organizations and hotlines offering guidance on maintaining healthy gaming habits:
- ConnexOntario: www.connexontario.ca — confidential support available 24/7 in Ontario.
- Canadian Centre on Substance Use and Addiction (CCSA): www.ccsa.ca
- Gamblers Anonymous: www.gamblersanonymous.org
- GambleAware (Canada Line): Call 1-866-531-2600 for confidential support and information.
9. Disclaimer
Maple Lucky Draws provides a recreational environment with no monetary wagering. Nonetheless, we fully support national and provincial efforts to promote responsible gaming practices throughout Canada.
10. Contact Us
If you have questions or concerns regarding responsible play, you can reach us at: